Sports · 2025
Sports club member and class management system
A sports-ops platform that gathers membership, class booking and coach calendars in one app.
- Client
- Fitness club chain
- Industry
- Sports
- Duration
- 3 wk
- Year
- 2025
Fitness club chain
Sports club member and class management system
- %96Efficiency gain
- 3.5xGrowth impact
- %100Delivery quality
Project summary
What did we solve?
A sports-ops platform that gathers membership, class booking and coach calendars in one app.
Bookings ran on WhatsApp; the no-show rate was high.
Each sprint ended with a working slice; decisions were made on data, not guesses. The same model can be adapted to your operation.
Audience: Sports teams
Standout capabilities
What made the project strong
Every feature was tied to a measurable business result — a working product, not a showcase.
Online class booking was opened
This step feeds the project’s measurable business result — not a showcase feature.
Membership and payment automation were set up
This step feeds the project’s measurable business result — not a showcase feature.
Reminders and a waitlist were added
This step feeds the project’s measurable business result — not a showcase feature.
A coach occupancy report was produced
This step feeds the project’s measurable business result — not a showcase feature.
Starting point
The situation we met
Bookings ran on WhatsApp; the no-show rate was high.
Approach
The path we took
- 01
Online class booking was opened.
- 02
Membership and payment automation were set up.
- 03
Reminders and a waitlist were added.
- 04
A coach occupancy report was produced.
Delivery plan
3 wk clear milestones within
- 01
Discovery
Stakeholder interviews, current-system review and success metrics.
- 02
Design
User flows, interface prototype and an approved design system.
- 03
Build
Iterative software, integrations and security checks.
- 04
Launch
Go-live, training, metrics dashboard and the first optimisation pass.
Proven results
Project impact in numbers
The work strengthened the sales funnel, operational discipline and executive visibility together. Numbers were watched live; improvements followed a priority matrix.
- Efficiency gain
- %96
- Growth impact
- 3.5x
- Delivery quality
- %100
Deliverables
- Discovery brief and success metrics
- Information architecture and user flows
- Production-ready software delivery
- Integration and API documentation
- Role-based access matrix
- Handover notes and training
Technologies
- Next.js
- Stripe
- Push
- PostgreSQL
FAQ
Frequently asked questions
How does the process run on this project?+
We run discovery, design, build and launch with clear milestones. Weekly demos and a written scope check keep the client team aligned.
Which problems does this solve in this industry?+
It targets scattered systems, slow decisions and weak visibility — and delivers measurable speed and control.
Is there support after delivery?+
Yes. After launch we monitor, fix issues and run priority improvement rounds against sales and operations metrics. A care pack is available if you want to continue.
Can you adapt a similar project for us?+
Yes. We adapt this industry experience to your process. A 2-hour discovery call locks scope, timeline and investment range.
Related work
Sports more projects in
Tournament management system
Tournament management system; designed in the Sports sector to speed up organisation. A modern digital product run with measurable KPIs. It strengthens sales and operations on one dashboard.
- Efficiency gain
- %98
- Sales impact
- 3.2x
Athlete performance dashboard
Athlete performance dashboard; designed in the Sports sector to improve tracking quality. A modern digital product run with measurable KPIs. It strengthens sales and operations on one dashboard.
- Satisfaction
- %100
- Process speed ↑
- %86
Ticket sales platform
Ticket sales platform; designed in the Sports sector to raise occupancy. A modern digital product run with measurable KPIs. It strengthens sales and operations on one dashboard.
- Efficiency gain
- %98
- Sales impact
- 3.2x
Let’s scope this in 2 hours
We will map the bottleneck and leave with a timeline and investment range in the same call.