קמעונאות · 2024
Loyalty and points management system
A scalable platform that gathers membership, points, coupons and personalised offers in one loyalty engine.
- לקוח
- Cosmetics retail brand
- ענף
- קמעונאות
- משך
- 3 wk
- שנה
- 2024
Cosmetics retail brand
Loyalty and points management system
- %96Efficiency gain
- 3.5xGrowth impact
- %100Delivery quality
סיכום הפרויקט
מה פתרנו?
A scalable platform that gathers membership, points, coupons and personalised offers in one loyalty engine.
The loyalty programme was fragmented; customers did not know where their points applied.
Each sprint ended with a working slice; decisions were made on data, not guesses. The same model can be adapted to your operation.
קהל יעד: קמעונאות teams
יכולות בולטות
מה חיזק את הפרויקט
כל יכולת נקשרה לתוצאת עסק מדידה — מוצר שעובד, לא תצוגה.
A single points wallet and rule engine were set up
This step feeds the project’s measurable business result — not a showcase feature.
A personalised offer engine was added
This step feeds the project’s measurable business result — not a showcase feature.
Mobile and web experiences were aligned
This step feeds the project’s measurable business result — not a showcase feature.
A lifetime-value (LTV) dashboard was delivered
This step feeds the project’s measurable business result — not a showcase feature.
נקודת התחלה
המצב שפגשנו
The loyalty programme was fragmented; customers did not know where their points applied.
גישה
הדרך שלקחנו
- 01
A single points wallet and rule engine were set up.
- 02
A personalised offer engine was added.
- 03
Mobile and web experiences were aligned.
- 04
A lifetime-value (LTV) dashboard was delivered.
תוכנית מסירה
3 wk אבני דרך ברורות בתוך
- 01
Discovery
Stakeholder interviews, current-system review and success metrics.
- 02
Design
User flows, interface prototype and an approved design system.
- 03
Build
Iterative software, integrations and security checks.
- 04
Launch
Go-live, training, metrics dashboard and the first optimisation pass.
תוצאות מוכחות
השפעת הפרויקט במספרים
The work strengthened the sales funnel, operational discipline and executive visibility together. Numbers were watched live; improvements followed a priority matrix.
- Efficiency gain
- %96
- Growth impact
- 3.5x
- Delivery quality
- %100
מה נמסר
- Discovery brief and success metrics
- Information architecture and user flows
- Production-ready software delivery
- Integration and API documentation
- Role-based access matrix
- Handover notes and training
טכנולוגיות
- Next.js
- PostgreSQL
- Segment
- Braze
שאלות
שאלות נפוצות
How does the process run on this project?+
We run discovery, design, build and launch with clear milestones. Weekly demos and a written scope check keep the client team aligned.
Which problems does this solve in this industry?+
It targets scattered systems, slow decisions and weak visibility — and delivers measurable speed and control.
Is there support after delivery?+
Yes. After launch we monitor, fix issues and run priority improvement rounds against sales and operations metrics. A care pack is available if you want to continue.
Can you adapt a similar project for us?+
Yes. We adapt this industry experience to your process. A 2-hour discovery call locks scope, timeline and investment range.
עבודות קשורות
קמעונאות עוד פרויקטים בענף
Multi channel enterprise e-commerce platform
An e-commerce platform unifying five store systems on one stack; it absorbed 40× campaign traffic smoothly and lifted conversion.
- Satisfaction
- %100
- Process speed ↑
- %86
Omnichannel store and order app
An omnichannel experience unifying store stock, online orders and courier delivery in one app; it cut cart abandonment.
- Target hit rate
- %99
- Ops gain
- %91
Central campaign management panel
A system that manages price, coupon and storefront campaigns from one panel; publish time fell from hours to minutes.
- Satisfaction
- %100
- Process speed ↑
- %86
Let’s scope this in 2 hours
We will map the bottleneck and leave with a timeline and investment range in the same call.