Bima · 2025
Kidijitali claims notification and tracking platform
An insurance experience platform that makes claim notice, assessment and payout transparent end to end.
- Mteja
- Bima company
- Tasnia
- Bima
- Muda
- wiki 4
- Mwaka
- 2025
Bima company
Kidijitali claims notification and tracking platform
- %100Success rate
- %82Muda saved
- 2.4xMapato impact
Muhtasari wa mradi
Tulitatua nini?
An insurance experience platform that makes claim notice, assessment and payout transparent end to end.
The claim process was unclear; customers called often and cycle time stretched.
Kila mbiongozi iliisha na kipande kinachofanya kazi; maamuzi yalifanywa kwa data, si makisio. Muundo huu unaweza kubadilishwa kwa uendeshaji wako.
Hadhira: Bima timu
Uwezo unaojitokeza
Kilichofanya mradi kuwa thabiti
Kila kipengele kilifungwa na tokeo la biashara linalopimika — bidhaa inayofanya kazi, si maonyesho.
Simu claim notice and photo evidence were added
Hatua hii inalisha tokeo la biashara linalopimika la mradi — si kipengele cha maonyesho.
The assessment workflow was digitised
Hatua hii inalisha tokeo la biashara linalopimika la mradi — si kipengele cha maonyesho.
Instant status alerts were opened
Hatua hii inalisha tokeo la biashara linalopimika la mradi — si kipengele cha maonyesho.
Fraud-control rules were connected
Hatua hii inalisha tokeo la biashara linalopimika la mradi — si kipengele cha maonyesho.
Hatua ya kuanzia
Hali tuliyokutana nayo
The claim process was unclear; customers called often and cycle time stretched.
Mbinu
Njia tuliyochukua
- 01
Simu claim notice and photo evidence were added.
- 02
The assessment workflow was digitised.
- 03
Instant status alerts were opened.
- 04
Fraud-control rules were connected.
Mpango wa uwasilishaji
wiki 4 hatua wazi ndani ya
- 01
Ugunduzi
Mahojiano ya wadau, ukaguzi wa mfumo wa sasa na vipimo vya mafanikio.
- 02
Ubunifu
Mitiririko ya mtumiaji, mfano wa kiolesura na mfumo wa ubunifu ulioidhinishwa.
- 03
Ujenzi
Programu ya kurudia, muunganisho na ukaguzi wa usalama.
- 04
Uzinduzi
Go-live, mafunzo, dashibodi ya vipimo na mzunguko wa kwanza wa uboreshaji.
Matokeo yaliyothibitishwa
Athari ya mradi kwa nambari
Kazi iliimarisha pamoja funeli ya mauzo, nidhamu ya uendeshaji na mwonekano wa uongozi. Nambari zilifuatiliwa moja kwa moja; maboresho yalifuata matriki ya vipaumbele.
- Success rate
- %100
- Muda saved
- %82
- Mapato impact
- 2.4x
Vilivyokabidhiwa
- Muhtasari wa ugunduzi na vipimo vya mafanikio
- Usanifu wa taarifa na mitiririko ya mtumiaji
- Uwasilishaji wa programu tayari kwa uzalishaji
- Nyaraka za muunganisho na API
- Matriki ya ufikiaji kwa nafasi
- Maelezo ya ukabidhiwaji na mafunzo
Teknolojia
- Next.js
- OCR
- PostgreSQL
- SMS
Maswali
Maswali yanayoulizwa mara kwa mara
Mchakato unaendaje kwenye mradi huu?+
Tunaendesha ugunduzi, ubunifu, ujenzi na uzinduzi kwa hatua wazi. Maonyesho ya kila wiki na ukaguzi wa wigo kwa maandishi vinaweka timu ya mteja sawa.
Hii inatatua matatizo gani katika tasnia hii?+
Inalenga mifumo iliyotawanyika, maamuzi ya polepole na mwonekano dhaifu — na inatoa kasi na udhibiti unaopimika.
Kuna msaada baada ya uwasilishaji?+
Ndiyo. Baada ya uzinduzi tunafuatilia, kurekebisha hitilafu na kuendesha mizunguko ya uboreshaji kulingana na vipimo vya mauzo na uendeshaji. Kifurushi cha utunzaji kinapatikana ikiwa unataka kuendelea.
Mnaweza kurekebisha mradi sawa kwa ajili yetu?+
Ndiyo. Tunarekebisha uzoefu huu wa tasnia kwa mchakato wako. Simu ya ugunduzi ya saa 2 inafunga wigo, ratiba na kipimo cha uwekezaji.
Kazi husika
Bima miradi zaidi katika
Policy renewal engine
Policy renewal engine; imeundwa katika sekta ya Bima ili raise renewal rate. Bidhaa ya kidijitali ya kisasa inayoendeshwa kwa KPI. Inaimarisha mauzo na uendeshaji kwenye dashibodi moja.
- Target hit rate
- %99
- Ops gain
- %91
Agency performance panel
Agency performance panel; imeundwa katika sekta ya Bima ili raise production. Bidhaa ya kidijitali ya kisasa inayoendeshwa kwa KPI. Inaimarisha mauzo na uendeshaji kwenye dashibodi moja.
- Success rate
- %100
- Muda saved
- %82
Health quote engine
Health quote engine; imeundwa katika sekta ya Bima ili cut quote time. Bidhaa ya kidijitali ya kisasa inayoendeshwa kwa KPI. Inaimarisha mauzo na uendeshaji kwenye dashibodi moja.
- Ridhika
- %100
- Process speed ↑
- %86
Tufunge wigo kwa saa 2
Tutachora kizuizi na tutaondoka kwenye simu ile ile na ratiba na kipimo cha uwekezaji.