Makamashi · 2024
Grid outage and notification dashboard
A transparent comms dashboard that maps outage zones and informs subscribers by SMS and app.
- Abokin ciniki
- City electricity distribution
- Sassa
- Makamashi
- Tsawon lokaci
- mako 4
- Shekara
- 2024
City electricity distribution
Grid outage and notification dashboard
- %100Success rate
- %82Lokaci saved
- 2.4xKudin shiga impact
Taƙaitaccen aiki
Me muka warware?
A transparent comms dashboard that maps outage zones and informs subscribers by SMS and app.
Outage information piled up at the call centre; subscriber satisfaction was falling.
Kowane gudu ya ƙare da yanki mai aiki; shawarwari sun tashi akan bayanai, ba zato ba. Ana iya daidaita wannan tsari ga aikinku.
Masu sauraro: Makamashi kungiyoyi
Iyawa masu fice
Abin da ya sa aikin ya yi ƙarfi
Kowace siffa an ɗaure ta da sakamakon kasuwanci da ake iya auna — samfuri mai aiki, ba nuni ba.
A live outage map was published
Wannan mataki yana ciyar da sakamakon kasuwanci da ake iya auna na aikin — ba siffar nuni ba.
Automatic notification scenarios were set up
Wannan mataki yana ciyar da sakamakon kasuwanci da ake iya auna na aikin — ba siffar nuni ba.
Call-centre integration was completed
Wannan mataki yana ciyar da sakamakon kasuwanci da ake iya auna na aikin — ba siffar nuni ba.
A satisfaction survey was added
Wannan mataki yana ciyar da sakamakon kasuwanci da ake iya auna na aikin — ba siffar nuni ba.
Wurin farawa
Yanayin da muka gamu da shi
Outage information piled up at the call centre; subscriber satisfaction was falling.
Hanya
Hanyar da muka bi
- 01
A live outage map was published.
- 02
Automatic notification scenarios were set up.
- 03
Call-centre integration was completed.
- 04
A satisfaction survey was added.
Shirin bayarwa
mako 4 alamomi bayyanannu a cikin
- 01
Bincike
Tambayoyin masu ruwa, nazarin tsarin yanzu da ma’aunin nasara.
- 02
Zane
Gudanarwar mai amfani, samfurin fuska da tsarin zane da aka amince.
- 03
Gina
Software mai maimaitawa, haɗe-haɗe da binciken tsaro.
- 04
Kaddamarwa
Go-live, horo, allon ma’auni da zagaye na farko na ingantawa.
Sakamakon da aka tabbatar
Tasirin aiki a lambobi
Aikin ya karfafa funel ɗin siyarwa, horon aiki da ganin jagoranci tare. An kiyaye lambobi kai-tsaye; ingantawa sun bi matrix ɗin fifiko.
- Success rate
- %100
- Lokaci saved
- %82
- Kudin shiga impact
- 2.4x
Abubuwan da aka mika
- Takaitaccen bincike da ma’aunin nasara
- Ginin bayanai da gudanarwar mai amfani
- Bayar da software shirye don samarwa
- Takardun haɗe-haɗe da API
- Matrix ɗin shiga bisa rawar
- Bayanan mika da horo
Fasahohi
- Next.js
- Mapbox
- SMS Gateway
- Redis
Tambayoyi
Tambayoyin da ake yawan yi
Yaya tsarin yake gudana a wannan aikin?+
Muna gudanar da bincike, zane, gina da ƙaddamarwa da alamomi bayyanannu. Nunin mako-mako da duba iyaka a rubuce suna daidaita ƙungiyar abokin ciniki.
Wadanne matsaloli wannan yake warware a wannan sashe?+
Yana nufin tsarin da aka watsa, shawarwari masu jinkiri da ganin da ba shi da ƙarfi — kuma yana bayar da sauri da iko da ake iya auna.
Akwai tallafi bayan bayarwa?+
Eh. Bayan ƙaddamarwa muna sa ido, gyara matsaloli kuma mu gudanar da zagayen ingantawa bisa ma’aunin siyarwa da aiki. Akwai fakitin kula idan kuna so ku ci gaba.
Za ku iya daidaita irin wannan aikin a gare mu?+
Eh. Muna daidaita wannan kwarewar sassa zuwa tsarin ku. Kiran bincike na sa’o’i 2 yana kulle iyaka, jadawali da kewayon saka hannu.
Aiki mai alaƙa
Makamashi ƙarin ayyuka a
Filin operations managing enterprise panel
An operations system where 800 field workers manage work orders in real time; it works offline and integrates with ERP.
- Ingancin aiki gain
- %96
- Girma impact
- 3.5x
Smart meter monitoring and alarm platform
A monitoring platform that collects IoT meter data and surfaces anomaly and loss-leakage signals early.
- Ingancin aiki gain
- %98
- Tallace-tallace impact
- 3.2x
Asset and maintenance management system
A CMMS that manages turbine and transformer maintenance plans, fault history and spare-part stock on one panel.
- Gamsuwa
- %100
- Process speed ↑
- %86
Mu kulle iyaka a sa’o’i 2
Za mu zana matsalar cikas kuma mu tashi daga kiran da jadawali da kewayon saka hannu.