Mota · 2024
Authorised service appointment and work order system
An authorised-service platform that shows booking, work-order and spare-part status transparently to the customer.
- Abokin ciniki
- Mota distributor
- Sassa
- Mota
- Tsawon lokaci
- mako 3
- Shekara
- 2024
Mota distributor
Authorised service appointment and work order system
- %100Gamsuwa
- %86Process speed ↑
- 2.8xJuyawa
Taƙaitaccen aiki
Me muka warware?
An authorised-service platform that shows booking, work-order and spare-part status transparently to the customer.
Customers could not follow the service process; the call centre was overloaded.
Kowane gudu ya ƙare da yanki mai aiki; shawarwari sun tashi akan bayanai, ba zato ba. Ana iya daidaita wannan tsari ga aikinku.
Masu sauraro: Mota kungiyoyi
Iyawa masu fice
Abin da ya sa aikin ya yi ƙarfi
Kowace siffa an ɗaure ta da sakamakon kasuwanci da ake iya auna — samfuri mai aiki, ba nuni ba.
Online booking and reminders were set up
Wannan mataki yana ciyar da sakamakon kasuwanci da ake iya auna na aikin — ba siffar nuni ba.
Work-order status tracking was opened
Wannan mataki yana ciyar da sakamakon kasuwanci da ake iya auna na aikin — ba siffar nuni ba.
A spare-part stock view was added
Wannan mataki yana ciyar da sakamakon kasuwanci da ake iya auna na aikin — ba siffar nuni ba.
A satisfaction survey was connected
Wannan mataki yana ciyar da sakamakon kasuwanci da ake iya auna na aikin — ba siffar nuni ba.
Wurin farawa
Yanayin da muka gamu da shi
Customers could not follow the service process; the call centre was overloaded.
Hanya
Hanyar da muka bi
- 01
Online booking and reminders were set up.
- 02
Work-order status tracking was opened.
- 03
A spare-part stock view was added.
- 04
A satisfaction survey was connected.
Shirin bayarwa
mako 3 alamomi bayyanannu a cikin
- 01
Bincike
Tambayoyin masu ruwa, nazarin tsarin yanzu da ma’aunin nasara.
- 02
Zane
Gudanarwar mai amfani, samfurin fuska da tsarin zane da aka amince.
- 03
Gina
Software mai maimaitawa, haɗe-haɗe da binciken tsaro.
- 04
Kaddamarwa
Go-live, horo, allon ma’auni da zagaye na farko na ingantawa.
Sakamakon da aka tabbatar
Tasirin aiki a lambobi
Aikin ya karfafa funel ɗin siyarwa, horon aiki da ganin jagoranci tare. An kiyaye lambobi kai-tsaye; ingantawa sun bi matrix ɗin fifiko.
- Gamsuwa
- %100
- Process speed ↑
- %86
- Juyawa
- 2.8x
Abubuwan da aka mika
- Takaitaccen bincike da ma’aunin nasara
- Ginin bayanai da gudanarwar mai amfani
- Bayar da software shirye don samarwa
- Takardun haɗe-haɗe da API
- Matrix ɗin shiga bisa rawar
- Bayanan mika da horo
Fasahohi
- Next.js
- DMS API
- SMS
- PostgreSQL
Tambayoyi
Tambayoyin da ake yawan yi
Yaya tsarin yake gudana a wannan aikin?+
Muna gudanar da bincike, zane, gina da ƙaddamarwa da alamomi bayyanannu. Nunin mako-mako da duba iyaka a rubuce suna daidaita ƙungiyar abokin ciniki.
Wadanne matsaloli wannan yake warware a wannan sashe?+
Yana nufin tsarin da aka watsa, shawarwari masu jinkiri da ganin da ba shi da ƙarfi — kuma yana bayar da sauri da iko da ake iya auna.
Akwai tallafi bayan bayarwa?+
Eh. Bayan ƙaddamarwa muna sa ido, gyara matsaloli kuma mu gudanar da zagayen ingantawa bisa ma’aunin siyarwa da aiki. Akwai fakitin kula idan kuna so ku ci gaba.
Za ku iya daidaita irin wannan aikin a gare mu?+
Eh. Muna daidaita wannan kwarewar sassa zuwa tsarin ku. Kiran bincike na sa’o’i 2 yana kulle iyaka, jadawali da kewayon saka hannu.
Aiki mai alaƙa
Mota ƙarin ayyuka a
Spare parts market
Spare parts market; an tsara shi a fannin Mota don raise stock turnover. Samfurin dijital na zamani da KPI. Yana ƙarfafa tallace-tallace da aiki a rumbun guda.
- Success rate
- %100
- Lokaci saved
- %82
Test drive planning
Test drive planning; an tsara shi a fannin Mota don raise showroom efficiency. Samfurin dijital na zamani da KPI. Yana ƙarfafa tallace-tallace da aiki a rumbun guda.
- Ingancin aiki gain
- %98
- Tallace-tallace impact
- 3.2x
Jiragen rental panel
Jiragen rental panel; an tsara shi a fannin Mota don raise occupancy. Samfurin dijital na zamani da KPI. Yana ƙarfafa tallace-tallace da aiki a rumbun guda.
- Ingancin aiki gain
- %97
- Kudi ↓
- %74
Mu kulle iyaka a sa’o’i 2
Za mu zana matsalar cikas kuma mu tashi daga kiran da jadawali da kewayon saka hannu.